Privacy Policy
At Snowy Consulting and Media we respect the privacy of our customers and recognize the importance of protecting all the information collected. This privacy policy is about how we collect, store, and use the personal information that you provide to us. Any questions regarding our Privacy Policy should be sent to support @snowyconsult.com. If you are under 16, you must inform a parent or guardian about our privacy policy to obtain their agreement to the privacy policy before registering, subscribing, or placing an order with us.
WHAT DATA DO WE COLLECT FROM YOU AND HOW DO WE USE IT?
We collect personal information about you when you register or subscribe for one of our services, place an order, use our online services, interact with us in any other way, such as via social media, click on an advert that we put on our or someone else’s website, ask for information or assistance, give us a testimonial or other feedback, comment on any blogs or articles featured in our services, attend an event that we run or sponsor, enter competitions or special promotions, and sign up for our special offers or other updates. The information we collect and hold about you may include your name, email address, phone and mobile phone numbers, home address, shipping and payment card billing address, payment card details, IP address, search criteria, shopping history, shopping preferences, the type of browser you use, the times when you access the site and for how long, your referring URL and other location information, date of birth, password details, answers to security questions and any other information you may give us.
HOW WE MAY USE THIS DATA?
We use personal data held about you in the following ways:
· to reply to your inquiries and information requests
· to receive and process orders submit
· to customize the service we provide to you
· to carry out our obligations in relation to any agreement you have with us
· to verify your identity
· to anticipate and resolve problems with any goods or services supplied to you
· to carry out market research and tracking of sales data
· to send you newsletters, surveys or other information about our products and services by post, e-mail or SMS
· to publish on the Site, at our discretion, your Submission comments.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, accessed from, and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by staff members operating outside the EEA who work for us or for one of our service providers.
DISCLOSURE OF YOUR PERSONAL DATA
All personal information saved at www.snowyconsult.com will be handled with the utmost care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
By registering, subscribing or using our services with your specific consent, Snowy Consulting and Media is able to use your personal data for marketing purposes in line with this policy. All personal information shared with Snowy Consulting and Media will not be held in an identifiable format for any longer than is necessary. We only keep your personal data for as long as we need it for the purpose for which we hold your personal data, to meet your needs, or to comply with our legal obligations. When we no longer need to use your personal data, it is removed from our systems and records or anonymized so that you can no longer be identified from it.
IS YOUR PERSONAL DATA SECURE?
We are committed to keeping your personal data secure and taking all reasonable precautions to do so. We contractually require that trusted third parties who handle your personal data for us do the same.
We always do our best to protect your personal data and once we have received your personal data, we use strict procedures and security features to try to prevent unauthorized access. As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site. As such, any transmission is at your own risk.
HOW CAN YOU MANAGE THE INFORMATION WE HOLD ABOUT YOU?
You have the right to at any time know what information is kept about you in our systems. You may at anytime review and update your personal details. You may contact us by email support@snowyconsult.com and we will answer all doubts on your personal details.
You have the right as an individual to access any personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and, in certain circumstances, ask us to erase information we hold about you.
When registering to www.snowyconsult.com, in relation to any marketing messages you receive, you can withdraw your consent at any time by selecting the unsubscribe option included in those messages. You can choose to avoid the use of your personal information for marketing or targeting purposes from Snowy Consulting and Media. If you wish to end your subscription to information from Snowy Consulting and Media or remove all your data from our database, send an email to support@snowyconsult.com stating your email address and a short description of the matter.
CONTACT US
If at any time you would like to contact us with your views about our privacy practices, or with any inquiry relating to your personal information, you can do so by sending an e-mail to us at support@snowyconsult.com
NOTICE TO CALIFORNIA RESIDENTS
Section effective as of: May 16, 2022
We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide to California residents an explanation of how we collect, use and share their Personal Information, and of the rights and choices we offer to California residents with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”).
Personal information that we collect, use and share. We do not sell personal information. As we explain in this Privacy Policy, we use cookies and other tracking tools to analyze website traffic and facilitate advertising. We also work with third party advertising and social media companies like Google and Facebook that collect your device data and online activity data from individuals who visit our website to help deliver interest-based ads to you, Please refer to the Interest-based advertising section above and our Cookie Policy for more information.
The chart below summarizes how we collect, use and share Personal Information by reference to the categories specified in the CCPA, and describes our practices during the 12 months preceding the effective date of this Privacy Policy
| Category of personal information (PI) | PI we collect in this category | Source of PI |
|---|---|---|
| (Click here for the definitions from the CCPA) | (See Personal Information We Collect above for a full description of each category of PI) | (See Personal Information We Collect above for a full description of each category of PI) |
| Identifiers | Contact data · Registration data · Data about others · Profile data · Communications · Marketing data · Purchase data | You · Business partners · Data providers · Public sources Third party platforms |
| Commercial Information | Contact data · Registration data · Purchase data · Communications · Marketing data · Device data · Online activity data | You · Business partners · Data providers · Public sources · Automatic collection |
| Financial Information | Purchase data | You Business partners |
| Online Identifiers | Device data Online activity data |
Automatic collectio |
| Internet or Network Information | Device data · Online activity data | Automatic collectio |
| Inferences | Device data · Online activity data | - |
| Protected Classification Characteristics | We do not intentionally collect this information but it may be revealed in profile data or other information we collect. | - |
| Sensory Information | Security data, such as security camera footage collected at our retail stores and office locations | Automatic collection |
The business and commercial purposes for which we collect this information are described in the section above entitled How We Use Your Personal Information. The categories of third parties to whom we disclose this information are described in the section above entitled How We Share Your Personal Information.
Your California privacy rights. The CCPA grants California residents the following rights. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
· Information. You can request information about how we have collected, used and shared and used your Personal Information during the past 12 months.
o The categories of Personal Information that we have collected.
o The categories of sources from which we collected Personal Information.
o The business or commercial purpose for collecting and/or selling Personal Information.
o The categories of third parties with whom we share Personal Information.
o Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third party recipient.
o Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient.
· Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
· Deletion. You can ask us to delete the Personal Information that we have collected from you.
You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of our Service.
We have provided additional information about how you can opt-out of the use of your information for interest-based advertising in the “Your Choices” section of our Cookie Policy.
How to exercise your California rights. You may exercise your California privacy rights described above as follows:
· Right to information, access and deletion. You can request to exercise your information, access and deletion rights by emailing support@snowyconsult.com. We reserve the right to confirm your California residence to process your requests and will need to confirm your identity to process your requests to exercise your information, access or deletion rights. As part of this process, government identification may be
required. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
· Request a list of third party marketers. California’s “Shine the Light” law (California Civil Code § 1798.83) allows California residents to ask companies with whom they have formed a business relationship primarily for personal, family or household purposes to provide certain information about the companies’ sharing of certain personal information with third parties for their direct marketing purposes during the preceding year (if any). You can submit such a request by sending an email to support@snowyconsult.com with “Shine the Light” in the subject line. The request must include your current name, street address, city, state, and zip code and attest to the fact that you are a California resident.
We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
NOTICE TO EUROPEAN USERS
The information provided in this “Notice to European Users” section applies only to individuals in the European Union, the European Economic Area or the United Kingdom (collectively, “Europe”).
Personal information. Except as otherwise specified, references to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.
Controller. The controller of your personal information covered by this Privacy Policy for purposes of European data protection legislation is Snowy Consulting and Media, LLC., 100 Spectrum Center Drive Suite 900, Irvine, CA 90058.
Legal bases for processing. The legal bases of our processing of your personal information as described in this Privacy Policy will depend on the type of personal information and the specific context in which we process it. However, the legal bases we typically rely on are set out in the table below. We rely on our legitimate interests as our legal basis only where those interests are not overridden by the impact on you (unless we have your consent or our processing is otherwise required or permitted by law). If you have questions about the legal basis of how we process your personal information, contact us at support@snowyconsult.com
| Processing purpose (click link for details regarding processing purposes) | Legal basis |
| Service delivery | Processing is necessary to perform the contract governing our operation of the Sites or the provision of the Service, or to take steps that you request prior to engaging our services. Where we cannot process your personal data as required to operate the Service on the grounds of contractual necessity, we process your personal information for this purpose based on our legitimate interest in providing you with the products or services you access and request.Processing is based on your consent where that consent is required by applicable law. |
| Internet-based advertising | Where such consent is not required by applicable law, we process your personal information for these purposes based on our legitimate interests in promoting our business, and showing you tailored relevant content. |
| To create anonymous data | These activities constitute our legitimate interests |
| To comply with laws and regulations | Processing is necessary to comply with our legal obligations. |
| With your consent | Processing is based on your consent. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consent or in the Service. |
Use for new purposes. We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.
Sensitive personal information. Unless we specifically request it, we ask that you not provide us with any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Service, or otherwise to us.
Retention. We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your rights. European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:
· Access. Provide you with information about our processing of your personal information and give you access to your personal information.
· Correct. Update or correct inaccuracies in your personal information.
· Delete. Delete your personal information.
· Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
· Restrict. Restrict the processing of your personal information.
· Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
You may submit these requests by email to customerservice@azapothecaryca.com or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
Cross-Border Data Transfer. If we transfer your personal information out of Europe to a country outside of Europe such that we are required to apply additional safeguards to your personal information under European data protection laws, we will do so. Please contact us at customerservice@azapothecaryca.com for further information about any such transfers or the specific safeguards applied.
COOKIE POLICY
This Cookie Policy explains how Snowy Consulting and Media, LLC. (“Snowy Consulting and Media”, “we”, “us” or “our”) uses cookies and similar technologies in connection with the www.azapothecaryca.com website and any other website that we own or control and which posts or links to this Cookie Policy (collectively, the “Sites”), and any other mobile applications that we own or control and which posts or links to this Cookie Policy (collectively, the “Apps”).
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how a site is being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience.
We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it
revisits our Sites; and (2) third party cookies, which are served by service providers or business partners on our Sites, and can be used by these parties to recognize your computer or mobile device when it visits other websites. Third party cookies can be used for a variety of purposes, including site analytics, advertising and social media features.
What types of cookies and similar tracking technologies does Snowy Consulting and Media use on the Sites?
On the Sites, we use cookies and other tracking technologies in the following categories described in the table below.
| Type | Description | Who serves the cookies | How to control them |
|---|---|---|---|
| Advertising | These cookies are used by advertising companies to collect information about how you use our Sites and other websites over time. These companies use this information to show you ads they believe will be relevant to you within our Service and elsewhere, and to measure how the ads perform. | Google, Facebook, Sailthru Horizon, Criteo, Bounce Exchange, Klaviyo | See 'your choices' below. |
| Analytics | These cookies help us understand how our Service is performing and being used. These cookies may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients. | Google Analytics, Signifyd, Flow.io | Google Analytics uses its own cookies. You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Sites by downloading and installing a browser plugin available here. See 'your choices' below |
| Essential | These cookies are necessary to allow the technical operation of our Service (e.g., they enable you to move around on a website and to use its features). | Google tag manager | See ‘your choices’ below. |
| Functionality/Performance | Enhance the performance and functionality of our Sites. | Threat Matrix | See ‘your choices’ below. |
Other technologies
In addition to cookies, our Sites may use other technologies, such as Flash technology and pixel tags to collect information automatically.
Web Beacons
We may also use web beacons (which are also known as pixel tags and clear GIFs) on our Sites and in our HTML formatted emails to track the actions of users on our Sites and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails. Pixel tags are used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Sites, so that we can manage our content more effectively.
Mobile Application Software Development Kits (SDKs)
We may use third-party software development kits (“SDKs”) in our Apps. A SDK is third-party computer code that may be used for a variety of purposes, including to provide us with analytics regarding the use of our mobile applications, to integrate with social media, add features or functionality to our Apps, or to facilitate online advertising. SDKs may enable third parties to collect information directly via our Apps.
YOUR CHOICES
Like many companies online, we use services provided by Google, Facebook and others companies that use tracking technology. Your choices for opting out of these companies’ use of your personal information for interest-based advertising include:
- Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit allaboutcookies.org.
- Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
- Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers.
- Platform opt-outs. The following advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising:
- Advertising industry opt-out tools. Some of our business partners that collect information about users’ activities on or through the Sites or Apps may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising. You can use the following opt-out options to limit use of your information for interest-based advertising by participating companies:
- Digital Advertising Alliance: http://optout.aboutads.info
- Network Advertising Initiative: http://optout.networkadvertising.org/?c=1
- European users may opt out of receiving targeted advertising on websites through members of the European Interactive Digital Advertising Alliance by clicking here, selecting the user’s country, and then clicking “Choices” (or similarly titled link).
- Users of our Apps may opt out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by installing the AppChoices mobile app, available here, and selecting the user’s choices.
- Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.
If you choose to opt out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt-out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.
For more information about how we collect, use and share your information, see our Privacy Policy.
CHANGES
Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes.
CONTACT US
If at any time you would like to contact us with your views about our privacy practices, or with any inquiry relating to your personal information, you can do so by sending an e-mail to us at support@snowyconsult.com
